Emtract Ingest
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Title (English)
Title (German)
Kind
Approval
Due Diligence
Governance
Other
Record Keeping
Reporting
Stakeholder Engagement
Frequency
Annual
Biennial
Continuous
Event-triggered
Monthly
One-time
Other
Quarterly
Weekly
Check frequency
Annual
Biennial
Continuous
Event-triggered
Monthly
One-time
Other
Quarterly
Weekly
Rule set
Regulation-wide (no rule set)
Other consumer contracts
Distance and off-premises contracts
Consumer sales contracts
Complexity (0–5)
Business functions
Communications
Compliance
Executive
Finance
Human Resources
Legal
Operations
Other
Procurement
Product
Sales
Sustainability
Description (English)
Reimburse all payments received from the consumer, including delivery costs where applicable, without undue delay and no later than 14 days after notification of withdrawal, using the same means of payment unless otherwise agreed.
Description (German)
Alle vom Verbraucher erhaltenen Zahlungen einschließlich gegebenenfalls der Lieferkosten unverzüglich und spätestens binnen 14 Tagen nach Mitteilung des Widerrufs mit demselben Zahlungsmittel erstatten, sofern nichts anderes vereinbart wurde.
Affected products/services (English)
Payments under contracts from which the consumer has withdrawn
Affected products/services (German)
Zahlungen aus Verträgen, aus denen der Verbraucher wirksam zurückgetreten ist
Checking responsibility (English)
The company and finance function
Checking responsibility (German)
Unternehmen und Finanzfunktion
Check method (English)
Review of reimbursement processes and payment records
Check method (German)
Prüfung der Erstattungsprozesse und Zahlungsbelege
Withdrawn at
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