Emtract Ingest
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Title (English)
Title (German)
Kind
Approval
Due Diligence
Governance
Other
Record Keeping
Reporting
Stakeholder Engagement
Frequency
Annual
Biennial
Continuous
Event-triggered
Monthly
One-time
Other
Quarterly
Weekly
Check frequency
Annual
Biennial
Continuous
Event-triggered
Monthly
One-time
Other
Quarterly
Weekly
Rule set
Regulation-wide (no rule set)
Consumer contracts other than distance or off-premises contracts
Distance and off-premises consumer contracts
Sales contracts
Complexity (0–5)
Business functions
Communications
Compliance
Executive
Finance
Human Resources
Legal
Operations
Other
Procurement
Product
Sales
Sustainability
Description (English)
When a consumer contacts the company by telephone in relation to a concluded contract, the company may charge no more than the basic rate.
Description (German)
Bei einem Anruf des Verbrauchers über eine vom Unternehmen betriebene Vertrags-Telefonleitung darf das Unternehmen höchstens den Grundtarif verlangen.
Affected products/services (English)
Goods and services under off-premises contracts
Affected products/services (German)
Waren und Dienstleistungen bei außerhalb von Geschäftsräumen geschlossenen Verträgen
Checking responsibility (English)
Company
Checking responsibility (German)
Unternehmen
Check method (English)
Verification that the company discloses its identity and contact details during telephone contact
Check method (German)
Prüfung, ob das Unternehmen die Identität und Kontaktdaten bei telefonischer Kontaktaufnahme offenlegt
Withdrawn at
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