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Consumer Rights Directive
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New measure
New measure
Title (English)
Title (German)
Obligations
Pre-contractual information for other contracts
Pre-contractual information for distance and off-premises contracts
Documentation of off-premises contracts
Confirmation of distance contracts
Order confirmation and payment-obligation notice
Information on trading websites
Express request for performance during the withdrawal period
Acknowledgement of electronic withdrawal
Basic rate for contract telephone lines
Delivery of goods
Reimbursement after failure to deliver
Reimbursement following withdrawal
Express consent to additional payments
Description (English)
Description (German)
Due date
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